Product Support

At Catalyst, we understand that successful project delivery depends on reliable, efficient, and responsive software solutions. That’s why we’re committed to providing you with top-tier support for all the products we offer, including Oracle Primavera Cloud, Oracle Primavera P6 EPPM and PPM, and Elecosoft Powerproject.

Services Offered by Catalyst

Catalyst delivers an unparalleled suite of support services tailored to the demands of modern project management. Our team excels in offering software upgrades, ensuring your tools remain cutting-edge and optimized for peak performance. End-users benefit from our responsive assistance, guaranteeing smooth and efficient use of the software. For those seeking expert insights on project scheduling, we provide comprehensive guidance and best practices. Additionally, our data migration services streamline the transfer of your vital project data, ensuring accuracy and continuity. Throughout, our expertise in Oracle Primavera Cloud, Primavera P6, and Asta Powerproject sets us apart, affirming our commitment to excellence in every facet of service.

Whether you’re new to project scheduling or an experienced user, Catalyst’s comprehensive support services are designed to ensure you get the most out of your software. Here’s what you can expect:

  1. Expert Assistance:  Our team of certified professionals is ready to assist you with any technical issues, questions, or challenges you encounter. We bring deep industry knowledge and practical experience to help you resolve issues quickly and effectively.
  2. Software Update Guidance:  Staying current with the latest software updates and patches is crucial for maintaining the performance and security of your tools. We provide guidance on installing updates and maximizing the benefits of new features, ensuring your software is always optimized.
  3. Custom Training Solutions:  Beyond troubleshooting, we offer tailored training sessions to help you and your team fully leverage the capabilities of your software. From basic navigation to advanced project scheduling techniques, we help you build the skills needed to succeed.
  4. Licensing and Compliance Support:  We assist you with license management, including renewals, upgrades, and compliance, ensuring that your software usage aligns with Oracle’s and Elecosoft’s requirements. This support includes navigating the complexities of Software Update License and Support for Oracle Primavera products.
  5. On-Demand Resources:  Access our extensive library of resources, including user guides, video tutorials, and knowledge base articles, designed to provide you with quick answers and self-help options. Whether you need a refresher on a specific feature or step-by-step instructions, our resources are available 24/7.

Upgrades

Catalyst, with its in-depth expertise in project management tools, stands poised to streamline your transition to the latest version of Primavera P6. We not only ensure a hassle-free upgrade but also provide guidance on leveraging new features to their fullest potential. Trust Catalyst to minimize downtime, preserve data integrity, and empower your team with the advanced capabilities of the updated Primavera P6.

Oracle Primavera Upgrades | Product Support
Oracle Primavera Data Migration | Support

Data Migration

The drive to increase operational efficiency, improve scalability, and reduce costs usually motivates Data Migration, which involves moving project data to the cloud. The migration process must account for data integrity and security, ensure application compatibility, design the network architecture, and anticipate potential downtime. Project Migration aims to transition existing projects onto the cloud smoothly, avoiding disruption to business continuity and enabling an organization to harness the power and benefits of modern cloud technology.

The Help You Need

At Catalyst, we understand the complexities and nuances of both Primavera P6 and Elecosoft Powerproject. That's why we offer specialized end-user support tailored to meet the unique demands of each software. Whether it's troubleshooting, navigation assistance, or understanding specific functionalities, our dedicated team is equipped to provide swift and effective solutions, ensuring that users can harness the full power of these robust project management tools with confidence and ease.

Oracle Primavera Support
Project Scheduling | Support

Project Schedule Support

Catalyst provides Project Scheduling, a vital component for successful project management that ensures effective planning, coordination, and tracking of all tasks. It streamlines resource allocation, minimizes waste, and cuts costs. This process identifies and manages dependencies, aids in risk mitigation, and prevents delays. Furthermore, it lays out a clear roadmap for project stakeholders, fosters transparency, and promotes effective communication, all critical for aligning expectations and achieving project goals.

Product Support | Why Catalyst

Why Catalyst

As the nation’s leading consulting company for construction scheduling services, Catalyst not only provides exceptional products but also the support to ensure those products deliver results. We understand the challenges of on-time and on-budget project scheduling, and our support services are tailored to address these specific needs.

  • Responsive Support: Get the help you need, when you need it. Our support team is just a call or email away, ready to assist.
  • Industry Expertise: We specialize in the construction industry, so our support goes beyond technical advice to include practical scheduling insights.
  • Customer-Centric Approach: Your success is our priority. We’re here to support your goals, minimize downtime, and maximize the value of your investment.